Terms of Service
Terms of Service
1. Order and Purchase Terms
All products listed on theformicarium.com are subject to availability. We reserve the right to limit quantities and cancel orders that appear to be fraudulent or in violation of these terms. Prices are subject to change without notice.
2. Shipping and Delivery
We ship orders Monday through Thursday to prevent weekend delays. Estimated delivery times are provided but not guaranteed. We are not responsible for delays caused by carriers.
3. Returns and Refunds
All products may be returned within 30 days for refund or exchange if unused and in original condition. Refunds are processed within 5-7 business days.
4. Product Guarantees
We provide 30 days of email support for any setup questions or concerns related to our kits and housing products. Support covers assembly, setup, and product functionality.
5. User Responsibilities
All products sold by The Formicarium are ant farming equipment and housing only. We do not sell live ants or any live animals. Customers sourcing ants from other providers are responsible for compliance with local regulations. Some regions have restrictions on certain ant species. It is the customer's responsibility to verify local laws before purchasing ants from any provider.
6. Liability Limitation
The Formicarium is not responsible for injury, loss, or damage resulting from misuse of products or improper assembly. All products are sold "as is" with the understanding that proper assembly and use are customer responsibilities.
7. Intellectual Property
All content on theformicarium.com, including guides, photographs, and text, is protected by copyright. Unauthorized reproduction or distribution is prohibited.
8. Modifications to Terms
The Formicarium reserves the right to modify these terms at any time. Continued use of the website constitutes acceptance of updated terms.